Seminars

CROSS-CULTURAL AWARENESS

 

[How to] Maneuver & Succeed in the Global Culture

The potential of cultural faux pas are endless. Indeed, it’s not very likely that you will be able to avoid them all. However, doing your homework ensures that you can at least avoid the unforgivable. Let me share an extreme example with you:

 

Don’t shoot the messenger:

“In 1980 U.N. Secretary General Kurt Waldheim flew to Iran to seek the release of American diplomats being held hostage soon after the Islamic revolution. Within an hour, after the national radio and televisions broadcast in Persian a remark he reportedly made on his arrival in Tehran, ‘I have come as a mediator to work out a compromise,’ his car was being stoned by angry Iranians.” 

 

In Persian, the word “compromise” has only a negative meaning, as in “our integrity was compromised.” Similarly, the word “mediator” suggests “meddler,” someone who is barging in uninvited.

 

world

Nowadays, we live in a world that never sleeps and where forces emerging from digital hyperconnection not only connect us to others but also sway markets and minds. It is rapidly becoming the norm to deal with customers and clients from various continents. Your ability to distinguish your professional as well as personal presence from your competitors in the global market will largely depend on how respectfully you maneuver across the world stage. Unfortunate as it may be, cultural ignorance could cost you a contract, job, or relationship. To ensure open, productive, and gratifying communication, it is crucial to recognize, acknowledge, and appreciate cultural differences and successfully adapt to them. Your success will depend on your self-awareness of your verbal and nonverbal behaviors.

 

After this seminar, you will be equipped with an understanding of various cultural norms and potential faux pas. This will enable the message itself (rather than its delivery) to become the focal point, while the messenger (you!) will be rewarded with prosperous relationships.

 

Our seminar will give you the tools to present yourself, as well as your company, as a skillful professional and global communicator.

 

Please Note: Each program will be customized based on your unique needs and goals and includes everything you need to be successful.

 

Topics covered:

I: Project Cultural Awareness

  • GlobeSMART Profile
  • Cultural Differences
  • Key Dimensions of Culture
  • Gifts
  • Strategic Dos and Don’ts

 

II: Broaden Your Global Awareness

  • Etiquette and Protocol Intelligence
  • Pre-Meeting Action Plan
  • Negotiating to Win
  • First Impressions are Lasting
  • The Importance of Rank and Status
  • Business Card Protocol
  • Business Customs and Terminology
  • Electronic Communications

 

III: Master the Meeting

  • Business Introductions
  • Forms of Address
  • Seating
  • Eye Signals and Contact
  • World-Class Handshakes and Other Greetings
  • Body Language
  • Gestures
  • Effective Entrance, Mingling, and Remembering Names

 

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OUTCLASS THE COMPETITION: DINING SKILLS

When was the last time you wished you could become part of the dining setting or just disappear because you were not sure what to do? Let's change that!

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OUTCLASS THE COMPETITION: BUSINESS ETIQUETTE

Set yourself apart! Become memorable not only for your expertise but also your sensitivity to unspoken cultural norms.

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NETWORKING LIKE A PRO

This course will give you the necessary tools to not only feel confident but also excited about your next engagement, whether it is professional or social in nature.

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DINE LIKE A DIPLOMAT

Our Dine Like a Diplomat seminar will give you the tools to be not only a pleasant and respectful guest but also an excellent host at the world table.

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CROSS CULTURAL AWARENESS

The potential of cultural faux pas are endless. Indeed, avoiding them all is not very likely, however, doing one’s homework will ensure to at least avoid the unforgivable.

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DECODING CULTURAL TRAITS

The potential of cultural faux pas are endless. Indeed, it’s not very likely that you will be able to avoid them all. However, doing your homework ensures that you can at least avoid the unforgivable.

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